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Terms and Conditions

SonoCare, LLC SMS Terms and Conditions
Effective Date: April 8, 2025

  1. Introduction
    By opting into the SMS program provided by SonoCare, LLC, you agree to receive recurring
    text messages to the phone number you provided. These messages may include updates,
    notifications, and alerts. By participating, you agree to these Terms and Conditions, which
    comply with the Telephone Consumer Protection Act (TCPA) and the FCC’s 2024 guidelines.
  2. Opt-In Consent
    In accordance with the 2024 TCPA guidelines, your participation in our SMS service requires
    explicit one-to-one consent. This means that by opting in, you consent to receive messages from
    SonoCare, LLC only. Consent cannot be shared with other companies or third-party entities
    without your direct approval.
    To join our SMS program, you may opt in through the following methods, in compliance with
    the 2024 CTIA Guidelines:
  • Web Form: Provide consent by checking a clearly labeled checkbox explicitly
    stating SMS program enrollment during the opt-in process.
  • In-Person Paper Form: Sign or complete a paper intake form that includes a
    dedicated section with clear language outlining SMS consent.
    By opting in, you acknowledge that your consent to receive SMS messages is not a condition of
    any purchase. You may receive informational messages as specified at the time of opt-in.
  1. Message Frequency
    The number of messages you receive will vary but will not be more than 3 messages per day
    unless there is a notification event. Message and data rates may apply depending on your mobile
    carrier and plan.
  2. Opt-Out Process
    You can opt out of receiving SMS messages from SonoCare, LLC at any time by replying with
    the word “STOP” to any text message you receive from us. Once you opt out, you will not
    receive any further messages unless you choose to opt back in. For assistance, you can reply
    “HELP” for further instructions or contact our support team directly at
    ask@edgediagnostics.com or 828-430-3511.
  3. Terms of Consent
    By opting into this SMS program, you agree to receive SMS messages from SonoCare, LLC in
    compliance with the TCPA and the FCC’s 2024 guidelines. All messages will be logically and
    topically related to your interaction with our services and products.
    Your consent is specific to SonoCare, LLC, and it does not extend to third-party businesses or
    affiliates unless explicitly stated at the time of opt-in, as mandated by the FCC’s one-to-one
    consent rule introduced in 2024.
  4. Privacy Policy
    We take your privacy seriously. By opting into our SMS services, you agree to our Privacy
    Policy [https://www.sonocarellc.com/privacy], which explains how we collect, use, and protect
    your personal information. Your phone number and interaction data will only be used for the
    purpose of delivering the SMS messages outlined in this agreement.
  5. Message and Data Rates
    Message and data rates may apply, depending on your mobile service provider and plan.
    SonoCare, LLC is not responsible for any fees charged by your carrier for receiving or sending
    messages related to our service.
  6. Record-Keeping and Compliance
    We maintain detailed records of when and how you provided consent to receive SMS messages.
    This includes storing opt-in and opt-out dates and timestamps. These records are maintained in
    compliance with TCPA regulations and may be used to demonstrate proof of consent if required.
  7. Changes to Terms and Conditions
    SonoCare, LLC reserves the right to modify or change these Terms and Conditions at any time.
    Any significant updates will be communicated via SMS or through our website. By continuing to
    use our SMS services after any changes, you agree to the revised Terms and Conditions.
  8. Disclaimers and Liability Limitations
    SonoCare, LLC is not responsible for delayed or undelivered messages. Delivery of SMS
    messages is subject to effective transmission from your mobile carrier and network provider. We
    cannot guarantee that SMS services will always be available in all areas.
  9. Contact Information
    If you have any questions or concerns regarding these Terms and Conditions or the SMS service,
    please contact us at:
  • Email: ask@edgediagnostics.com
  • Phone: 828-430-3511
  • Address: 125 B Wamsutta Mill Rd, Morganton, NC 28655
    Links:
  • Terms and Conditions: https://www.sonocarellc.com/terms
  • Privacy Policy: https://www.sonocarellc.com/privacy
    Key 2024 Compliance Elements:
  • One-to-One Consent: Reflects the 2024 FCC regulation that requires explicit consent
    for messages from a single seller, preventing bundled consents for multiple parties
  • Clear Disclosures: The template clearly outlines message frequency, data rates, opt-out
    mechanisms, and consent specifics as required by the TCPA
  • Opt-Out Mechanisms: Clear opt-out instructions are provided, with immediate
    processing of opt-out requests, as required under current guidelines
    This Terms and Conditions document complies with the 2024 TCPA and FCC guidelines,
    ensuring that your SMS marketing practices are transparent, compliant, and user-friendly.

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